Better Call Saul Employee Training

Better Call Saul's Emmy-Award winning Employee Training digital series.

Episodes
10

Communication
EP 1
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Communication

Owner Gustavo “Gus” Fring explains proper employee behavior at Los Pollos Hermanos – where someone is always watching.

Cleanliness
EP 2
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Cleanliness

Learn the proper techniques for keeping the restaurant neat from owner Gustavo “Gus” Fring, a man who knows a thing or two about cleaning up messes.

Shipping and Receiving
EP 3
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Shipping and Receiving

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

Customer Service
EP 4
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Customer Service

Gustavo "Gus” Fring outlines the vital importance of a well-managed distribution system when it comes to moving product efficiently.

Employee Code of Conduct
EP 5
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Employee Code of Conduct

Gustavo "Gus" Fring explains basic behavioral guidelines for all employees, including a zero-tolerance drug policy.

Loss Prevention
EP 6
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Loss Prevention

Gustavo "Gus” Fring shares his strategies to curb the theft of his "addictive" products.

Sustainability
EP 7
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Sustainability

Gustavo "Gus” Fring demonstrates initiatives to help protect the planet, including the safe use and disposal of dangerous chemicals.

Brand Management
EP 8
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Brand Management

Gustavo “Gus” Fring explains how Los Pollos Hermanos maintains a stellar reputation through community outreach and good word of mouth.

Conflict Resolution
EP 9
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Conflict Resolution

Gustavo "Gus" Fring demonstrates the correct way to resolve conflict between employees.

Emergency Situations
EP 10
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Emergency Situations

Choking, poison, box cutters — all in a day's work at Los Pollos Hermanos, where founder Gustavo "Gus" Fring always keeps his employees safe from harm.

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